Email Communications Policy

Opt-In Policy

By providing your email address and phone number to Dr. Sravisht Iyer's orthopedic spine surgery practice, you are explicitly consenting to receive communications from our office. These communications may include:

• Appointment confirmations and reminders
• Pre-operative and post-operative care instructions
• Test results and follow-up care information
• Practice updates and important healthcare information
• Educational materials about spine health and treatment options
• Patient satisfaction surveys

Communication Methods

Our practice may contact you via:

• Email: Sent to the email address you provided
• SMS/Text Messages: Sent to the mobile phone number you provided
• Phone Calls: Made to the phone numbers you provided

Frequency of Communications

Communication frequency will vary based on your healthcare needs and appointment schedule. You may receive messages as needed for your care, typically including:

• Appointment reminders 24-48 hours before scheduled visits
• Follow-up messages after procedures or consultations
• Urgent healthcare communications as medically necessary
• Periodic practice updates (no more than monthly)

Opt-Out Instructions

You may opt out of receiving communications at any time using any of the following methods:

Important Medical Communications

Please note that opting out of marketing communications will not prevent us from sending medically necessary communications related to your care, including:

• Urgent test results requiring immediate attention
• Critical appointment changes or cancellations
• Required pre-operative instructions
• Post-operative care instructions and follow-up requirements

Privacy and Security

Your contact information is kept confidential and secure in accordance with HIPAA regulations. We do not share your information with third parties for marketing purposes. For complete privacy information, please review our Privacy Policy.

Contact Information

Last Updated: August 5, 2025